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Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 60.000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

Quality Field Technician - Electrical - 54713

Job Req ID:  2736
Location: 

Duncan, US, 29334

Work Type:  Full time
Custom Field 4:  permanent

Jobs at Dräxlmaier

 

Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 70.000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

 

Quality Field Technician - Electrical - 54713 

Position ID: 50895299 

Worker Category: Full time, Location: Duncan 

 

 

 

Objective of Job:

Support in assuring the quality of products for DRX electrical parts.

 

Principle Activities:

  • Assure customer service and satisfaction as it pertains to the product quality of wire harnesses.
  • Act as a communication link in addressing customer complaints.
  • Assist in the prevention of defects and the improvement of processes and products through interface with customer line personnel, business unit staff and plant technical and quality specialist.
  • Responds to customer complaints for wire harness products.
  • Coordinates immediate actions at customer facility in response to complaints, including but not limited to; containing, sorting, and reworking suspect material.
  • Monitors progress to ensure that customer requirements and deadlines are met for every activity such as, inspections/reworks/engineering changes.
  • Documents and communicates all rework/inspection actions performed at customer's site and manufacturing locations pertaining to customer complaints and DRX internal quality issues.
  • Check and analyze all the reject parts and coordinates returns of defective products if needed.
  • Works closely with customer line workers, attending to their concerns pertaining to harnesses in an effort to prevent possible future defects.
  • Acts as the first point of contact to the customer regarding product quality (wire harnesses and other issues, as required)
  • Performs tasks related to rework area, as assigned by NAE-B50/NAE4Q.
  • Documents and reports the rework activities for wiring harnesses.
  • Directs the upgrading of equipment to ensure timeliness and customer satisfaction.
  • Maintains functionality of the rework area and in charge of the inventory of components at customer and DAA cabinets. Keep an active inventory by ordering used and new released parts.
  • Review all the issues reported in the STS with the customer, and work on providing the suitable information for both parties involved.
  • Utilizes field experience to suggest improvements.
  • Other duties as assigned.
  •  

Job Requirements:

High School Diploma

 

Work Experience :

3 - 5 years of Quality, Engineering, Customer Service in automotive industry.

 

 

 

We are looking forward to your application.

 

Company / Legal Entity: DAA Dräxlmaier Automotive of America LLC., Org-Code: AM-QE12 


Nearest Major Market: Spartanburg
Nearest Secondary Market: South Carolina

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